ISSN Print: 2472-9450  ISSN Online: 2472-9469
International Journal of Psychology and Cognitive Science  
Manuscript Information
 
 
Determinants of Knowledge Sharing Behaviour of Information and Communication Technology Personnel in Selected Nigerian Tertiary Institutions
International Journal of Psychology and Cognitive Science
Vol.6 , No. 1, Publication Date: Jan. 10, 2020, Page: 1-14
1090 Views Since January 10, 2020, 408 Downloads Since Jan. 10, 2020
 
 
Authors
 
[1]    

Janet Oghenekevwe Adekannbi, Africa Regional Centre for Information Science, University of Ibadan, Ibadan, Nigeria.

[2]    

Abosede Alanuloluwa Oladeinde, Africa Regional Centre for Information Science, University of Ibadan, Ibadan, Nigeria.

 
Abstract
 

Knowledge sharing is known to be an integral component of knowledge management. Several studies have shown the acquisition of knowledge to be an important source of success in any field of human endeavour. This study examined some of the factors that influence knowledge sharing among ICT personnel of tertiary institutions in Nigeria. Two tertiary institutions were purposively selected for the study. Survey research design was adopted using complete enumeration survey. Questionnaire consisting both closed and open ended questions was used to collect data from 85 ICT personnel. Data analysis was performed using SPSS for descriptive statistics, independent sample test, Spearman rank and regression analyses. Findings showed that attitude (β = 0.284, p = 0.007), subjective norm (β = 0.148, p = 0.029) and self-efficacy (β = 0.409, p = 0.000) significantly influenced ICT personnel’s intention to engage in knowledge sharing, while ICT usage (β = 0.251, p = 0.004) significantly influenced knowledge sharing behaviour. These personnel’s intention to share knowledge (β = 0.329, p = 0.001) significantly influenced their knowledge sharing behaviour. Trust and controllability were not significant predictors. Also, while there was no significant relationship between age and knowledge sharing behaviour, there was also no significant difference in knowledge sharing based on gender. The study recommends that management and heads of department in these institutions should create an environment that encourages knowledge sharing so that it will further enhance ICT personnel’s efficiency in discharging their duties.


Keywords
 

Knowledge Sharing, ICT Personnel, Tertiary Institutions, Attitude, Self-Efficacy, Nigeria


Reference
 
[01]    

Smith, E. A. (2001). The Role of Tacit and Explicit Knowledge in the Workplace. Journal of Knowledge Management 5, 311-321.

[02]    

Bousari, R. G. & Hassanzadeh, M. (2012). Factors that affect scientists’ behaviour to share scientific knowledge, Collnet Journal of Scientometrics and Information Management, 6 (2), 215-227

[03]    

Kathiravelu, S. R. (2013). Factors influencing knowledge sharing behavior (KSB) among employees of public services in Malaysia. International Journal of Academic Research in Economics and Management Sciences, 2 (3), 107.

[04]    

Mallasi, H. & Ainin, S. (2015). Investigating Knowledge Sharing Behaviour in Academic Environment. Journal of Organizational Knowledge Management, 1 19. DOI: 10.5171/2015.643253

[05]    

Makambe, U. & Gumbo, C. (2015). Collaboration or competition: A case of selected private higher education institutions in Botswana. European Journal of Business and Social Sciences, 4 (02), 16 – 29.

[06]    

Okyere-Kwakye, E. & Nor, K. M. (2011). Individual Factors and Knowledge Sharing. American Journal of Economics and Business Administration, 3 (1): 66-72.

[07]    

Davenport, T. H., and Prusak, L. (1998). Working knowledge: How organizations manage what they know: Harvard Business School Press.

[08]    

Lin, H. F. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions. Journal of information science, 33 (2), 135-149

[09]    

Olatokun, W. M. and Nwafor, C. I. (2012). The effect of extrinsic and intrinsic motivation on knowledge sharing intentions of civil servants in Ebonyi State, Nigeria. Information Development, 28 (3), 216-234.

[10]    

Santosh, S. & Panda, S. (2016). Sharing of Knowledge among Faculty in a Mega Open University. Open Praxis, 8 (3), pp. 247–264. doi: http://dx.doi.org/10.5944/openpraxis.8.3.317

[11]    

Ojo, A. (2016). Knowledge management in Nigerian universities: A conceptual model. Interdisciplinary Journal of Information, Knowledge, and Management, 11, 331-345. Retrieved from http://www.informingscience.org/Publications/3607

[12]    

Nordin, N. A., Daud, N. & Osman, W. U. K. M. (2012). Knowledge Sharing Behaviour Among Academic Staff At A Public Higher Education Institution In Malaysia In Proceedings of World Academy of Science, Engineering and Technology, 72, p.234 Retrieved from http://www.serialsjournals.com/serialjournalmanager/pdf/1457768365.pdf

[13]    

Fullwood, R., Rowley, J., & Delbridge, R. (2013). Knowledge Sharing Among Academics in UK Universities. Journal of Knowledge Management, 17 (1), 123–136, DOI: 10.1108/13673271311300831

[14]    

Iqbal, M. J., Rasli, A., Heng, L. H., Bin, M., Ali, M. B., Hassan, I. & Jolaee, A. (2011). Academic staff knowledge sharing intentions and University Innovation Capability. African Journal of Business Management, 5 (27), 11051–11059. DOI: 10.5897/AJBM11.576

[15]    

Skaik, H. A. & Othman R. (2015). Investigating Academics’ Knowledge Sharing Behaviour in United Arab Emirates. Journal of Business and Economics, 6 (1), 161-178. DOI: 10.15341/jbe (2155-7950) /01.06.2015/016

[16]    

Rahman, M. S., Osmangani, A. M., Daud, N. M. & AbdelFattah, F. A. M. (2016). Knowledge sharing behaviours among non-academic staff of higher learning institutions: Attitude, subjective norms and behavioural intention embedded model. Library Review, 65 (1/2), 65–83. DOI http://dx.doi.org/10.1108/LR-02-2015-0017

[17]    

Adebayo, S. S. (2013). The impact of application of information and communications technology (ICT) in the administration of polytechnics in Ogun state, Nigeria. International Journal of Students Research in Technology & Management, 1 (5), 505-515. https://www.giapjournals.com/index.php/ijsrtm/article/download/94/88

[18]    

Ryhan, E. & Mohammed, F. R. (2013). Technology role in higher education and its impact on knowledge facilitation. International Journal of Scientific & Technology Research, 2 (11), 193-198.

[19]    

Juma, K. S., Raihan, M. A. & Clement, C. K. (2016). Role of ICT in Higher Educational Administration in Uganda. World Journal of Educational Research, 3 (1), 1-10. DOI: http://dx.doi.org/10.22158/wjer.v3n1p1

[20]    

Aliyu A. (2013). Nigeria: 'Non-Academic Staff Crucial to Success of Universities', Nigerian Daily Trust. http://allafrica.com/stories/201304260658.html

[21]    

Ajzen, I. (1985). From intentions to actions: A theory of planned behaviour. In J. Kuhl & J. Beckman (Eds.), Action control: From cognition to behaviour pp. 11-39. Berlin, Germany: Springer-Verlag.

[22]    

Ajzen, I. (1991). The theory of planned behaviour. Organizational Behaviour and Human Decision Processes, 50 (2), 179–211. http://dx.doi.org/10.1016/0749-5978 (91) 90020-T

[23]    

Ajzen, I. (2002). Perceived behavioural control, self-efficacy, locus of control, and the theory of planned behaviour. Journal of Applied Social Psychology, 32 (4), 665–683. doi/10.1111/j.1559-1816.2002.tb00236.x/full

[24]    

Bourdieu, P. (1984). Distinction: A Social Critique of the Judgment of Taste. Cambridge, MA: Harvard Univ. Press. Retrieved from https://monoskop.org/images/e/e0/Pierre_Bourdieu_Distinction_A_Social_Critique_of_the_Judgement_of_Taste_1984.pdf

[25]    

Bourdieu, P. (1986). The forms of capital In JG Richardson (Ed.) Handbook of theory and research for the sociology of education 241-258. New York: Greenwood. Retrieved from http://www.socialcapitalgateway.org/sites/socialcapitalgateway.org/files/data/paper/2016/10/18/rbasicsbourdieu1986-theformsofcapital.pdf

[26]    

Madden, T. J., Ellen, P. S. & Ajzen, I. (1992). A comparison of the theory of planned behaviour and the theory of reasoned action. Personality and Social Psychology Bulletin, 18 (1), 3-9. doi: 10.1177/0146167292181001

[27]    

Ajzen, I. (2006). Constructing a theory of planned behaviour questionnaire: Brief Description of the Theory of Planned Behaviour. Retrieved from https://people.umass.edu/aizen/pdf/tpb.measurement.pdf

[28]    

Omotayo, F. O. & Babalola S. O, (2016). Factors influencing knowledge sharing among information and communication technology artisans in Nigeria. Journal of Systems and Information Technology, 18 (2), 1-21, http://dx.doi.org/10.1108/JSIT-02-2016-0009

[29]    

Tohidinia, Z. & Mosakhani, M. (2010). Knowl¬edge sharing behaviour and its predictors. Industrial Management & Data Systems, 110 (4), 611–631. doi: 10.1108/02635571011039052

[30]    

Chen, I. Y., Chen, N. S., & Kinshuk (2009). Examin¬ing the factors influencing participants’ knowledge sharing behavior in virtual learning communities. Journal of Educational Technology & Society, 12 (1), 134–148.

[31]    

Skaik, H. A. & Othman R. (2014). Determinants of Knowledge Sharing Behaviour among Academics in United Arab Emirates. International Journal of Knowledge and Systems Science, 5 (3), 54-70. Retrieved from http://irep.iium.edu.my/41242/1/IJKSS_article.pdf

[32]    

Nunnally, J. C. 1978. Psychometric theory (2nd ed.). New York: McGraw-Hill.

[33]    

Ismail, M. & Yusof, Z. (2009). Demographic Factors and Knowledge Sharing Quality among Malaysian Government Officers. Communications of the IBIMA, 9 (1), 1-8. Retrieved from https://ibimapublishing.com/articles/CIBIMA/2009/385564/385564.pdf

[34]    

Nagani, G. & Katyayani, J., (2013). Knowledge sharing practices among academicians: assessing the role of demographic variables. International Journal of Business Management and Research, 3 (4), 113-124.

[35]    

Ellahi, A. A. & Mushtaq, R. (2011). Probing factors affecting knowledge sharing behavior of Pakistani bloggers, The Electronic Journal on Information Systems in Developing Countries, 45 (1), 1-14. https://doi.org/10.1002/j.1681-4835.2011.tb00322.x

[36]    

Alajmi, B. M. (2011). The intention to share: Professionals’ knowledge sharing behaviours in online communities, Doctoral Thesis, Rutgers University. DOI: http://dx.doi.org/10.1142/S0219649212500220

[37]    

Jolaee, A., Md Nor, K., Khani, N., & Md Yusoff, R. (2014). Factors affecting knowledge sharing intention among academic staff. International Journal of Educational Management, 28 (4), 413-431 doi.org/10.1108/IJEM-03-2013-0041

[38]    

Hung S. Y., Lai H. M. and Chou Y. C. (2010). The determinants of knowledge sharing intention in professional virtual communities: An integrative model, In: The 14th Pacific Asia Conference in Information Systems, July 9-12, 2010, Taipei, Taiwan. http://www.pacis-net.org/file/2010/S35-01.pdf

[39]    

Kanaan, R., & Gharibeh, A. A. H. (2013). The impact of knowledge sharing enablers on knowledge sharing capability: An empirical study on Jordanian telecommunication firms. European Scientific Journal, ESJ, 9 (22).

[40]    

Rad, G. P., Alizadeh, N., Miandashti, N. Z. & Shabanali, F. H. (2011). Factors Influencing Knowledge Sharing among Personnel of Agricultural Extension and Education Organization in Iranian Ministry of Jihad-e Agriculture. Journal of Agricultural Science and Technology, 13 (4), 491-501.

[41]    

Cheng, M. Y., Ho, J. S. Y., & Lau, P. M. (2009). Knowledge Sharing in Academic Institutions: a Study of Multimedia University Malaysia. Journal of Knowledge Management, 7 (3), 313 –324. Retrieved from www.ejkm.com/issue/download.html?idArticle=184

[42]    

van den Hooff, B. J., & Huysman, M. H. (2009). Managing knowledge sharing: Emergent and engineering approaches. Information and Management, 46 (1), 1-8. DOI: 10.1016/j.im.2008.09.002

[43]    

Gray, P. H. (2001). The impact of knowledge repositories on power and control in the workplace. Information Technology and People 14 (4): 368-384.

[44]    

Chennamaneni, A. (2006). Determinants of knowledge sharing behaviors: Developing and testing an integrated theoretical model. PhD. Thesis. Faculty of the Graduate School. University of Texas Arlington. xvi + 132pp. Retrieved January 22, 2019 from http://dspace.uta.edu/bitstream/handle/10106/305/umi-uta-1600.pdf?sequence=1.





 
  Join Us
 
  Join as Reviewer
 
  Join Editorial Board
 
share:
 
 
Submission
 
 
Membership