ISSN Print: 2472-9450  ISSN Online: 2472-9469
International Journal of Psychology and Cognitive Science  
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Job Satisfaction Among Non-Academic Staff of Malaysian Private Universities in Selangor and Klang Valley
International Journal of Psychology and Cognitive Science
Vol.5 , No. 2, Publication Date: May 28, 2019, Page: 95-103
1084 Views Since May 28, 2019, 503 Downloads Since May 28, 2019
 
 
Authors
 
[1]    

Yazid Hezam Mohammed Al-Hanhanah, Faculty of Business Management and Globalization, Limkokwing University of Creative Technology, Cyberjaya, Malaysia.

[2]    

Abdulrahman Ali Mohsen Al-Harethi, Department of Project Management, Limkokwing University of Creative Technology, Cyberjaya, Malaysia.

 
Abstract
 

This research study covers the application of Herzberg’s Tow-Factory Theory to determine the influence of the motivational intrinsic factors on job satisfaction among the non-academic staff of the selected private universities. The study aims to identify the level of relationship between each of the four motivational factors (meaningful work, recognition for accomplishment, the opportunity for growth, and nature of work) and job satisfaction among the non-academic staff of private universities in Selangor and Klang Valley. The targeted population for this research is the non-academic staff in the selected five Malaysian private universities, from which a sample of 250 survey respondents was selected. A quantitative study is employed for this research. In this research, descriptive analysis is employed to find the descriptive information of respondents and to find the mean score values of the research variables. In addition, a reliability test is conducted to examine the reliability of the variables. Pearson correlation and regression analysis are also conducted to find the relationship between these variables and the variance of such relationship, along with the respective effect of the independent predictor variables on the dependent variable through testing the research hypotheses. The findings reveal that four hypotheses are accepted. The highest predictor variable of job satisfaction is the opportunity for growth, followed by the nature of work, meaningful work and recognition for accomplishment respectively. Based on these findings, the decision makers as regards to these universities are recommended to enhance job satisfaction among the non-academic employees in the universities by following the recommendations stated at the end of this study.


Keywords
 

"Job Satisfaction, Non-academic Staff, Meaningful Work, Recognition for Accomplishment, Opportunities for Growth, Nature of Work, Malaysian Private Universities "


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