






Vol.3 , No. 5, Publication Date: Sep. 26, 2017, Page: 32-46
[1] | Govindan Ayyappan, Department of Mathematics, Pondicherry Engineering College, Puducherry, India. |
[2] | Pakiradhan Thamizhselvi, Department of Mathematics, Pondicherry Engineering College, Puducherry, India. |
[3] | Karuppannan Sathiya, Department of Mathematics, Rajiv Gandhi Govt Arts College, Puducherry, India. |
This paper deals with the study of batch arrival queue with a single server providing three stages of heterogeneous service, subject to random interruption and vacation. As soon as the completion of third stage service, if the customer is dissatisfied with its service, he can immediately join the tail of the original queue as a feedback customer. After completion of the three stages of service in succession to each customer the server has the option to take a vacation of random length with probability θ or to continue staying in system with probability (1-θ). While serving the customer, we assume interruptions arrive at random according to a Poisson process with mean rate αand βbe the rate of attending interruption. Before providing service to a new customer or a batch of customers that joins the system in the renewed busy period, the server enters into a random setup time process. The time dependent probability generating functions have been obtained in terms of their Laplace transforms and the corresponding steady state results are obtained explicitly. Also the average number of customer in the queue and the average waiting time are derived. Numerical results are computed.
Keywords
Batch Arrival, Service Interruption, Bernoulli Vacation, Setup Time, Transient Solution, Average Queue Size, Average Waiting Time
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