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Vol.1 , No. 4, Publication Date: Sep. 28, 2015, Page: 78-87
| [1] | Awosusi Omojola Omowumi, Department of Human Resources Management, Osun State University, Osogbo, Osun State, Nigeria. |
| [2] | Awolusi Olawumi Dele, Department of Business Administration, Elizade University, Ilara-Mokin, Ondo State, Nigeria. |
| [3] | Akinsuru Sydney, Department of Business Administration and Marketing, Babcock Business School, Babcock University, Ilishan-Remo, Ogun State, Nigeria. |
History is full of technology breakthroughs in education, all striving to increase productivity and efficiency; we’ve seen technology changing the way we get things done, sometimes in a disruptive way. It has also been observed that the application of modern information technologies to educational activities and services in Nigerian tertiary institutions seems inadequate probably due to a variety of factors, including human factors, fear, and the state of infrastructural development of the country. Not a few practitioners also believe that there is hardly much benefits that can be derived from the use of IT applications thereby giving preferences for it resistance or poor adoption. Those who are aware of its benefits are afraid of being eliminated from their jobs; though knowing that its application to educational routines such as acquisitions, administration, delivery, circulation, information retrieval and control would facilitate effective and efficient operational cost reduction. Most recently mission critical computing systems have been introduced in educational processes and automated tasks, resulting in increased efficiency and operational cost reduction, but can these technologies help keep the standard and the level of productivity? That’s where technology can support but not replace humans. Education therefore relies on human ability to respond to the unexpected, to handle the odd conditions and ask the right questions to fix the problems at hand. Today, employees in our educational institutions are loaded with numerous activities, is it reasonable to expect they’ll be able to respond appropriately to all conditions, what are the human elements that should be taken in to consideration in the design, adoption and implementation of modern educational technologies? These issues and more will be addressed in this paper. In addition, this paper adopts a socio-technical systems approach to examine how operational efficiency in the educational sector can be enhanced from a human factors perspective.
Keywords
Human Factor, Internationalisation, Information Technology, Operational Cost Reduction, Tertiary Institutions, Nigeria
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