Indexing
All Issues
Submission
Author Guidelines
Reviewers
Editorial Members
Publication Fee
Vol.4 , No. 3, Publication Date: Jun. 9, 2017, Page: 34-43
. The concepts of climate and culture were defined in the literature review section. A qualitative research method has been employed. 184 employees participated by completing the survey questionnaire. The findings suggest that there is a direct correlation between employee productivity and an organisation’s climate, and that productivity and service delivery issues can only be addressed once the climate has changed.&picture=http://www.aascit.org/aascit/decorators/img/journal/917.jpg)
| [1] | Flip Schutte, Department of Marketing and Public Relations, Faculty of Business and Management Sciences, Regenesys Business School, Gauteng, South Africa. |
| [2] | Andries Mnisi, Department of Tourism, Regenesys Business School, Gauteng, South Africa. |
This paper offers the results of an organisational climate survey that was done in the South African Provincial Government’s Department of Economic Development and Tourism (Mpumalanga Province). The concepts of climate and culture were defined in the literature review section. A qualitative research method has been employed. 184 employees participated by completing the survey questionnaire. The findings suggest that there is a direct correlation between employee productivity and an organisation’s climate, and that productivity and service delivery issues can only be addressed once the climate has changed.
Keywords
Organisational Climate, Organisational Culture, Climate Survey, Leadership, Performance
Reference
| [01] | Bellou, V. and Andronikidis, A. I., 2009. Examining organizational climate in Greek hotels from a service quality perspective. International Journal of Contemporary Hospitality Management, 21(3), 294-307. |
| [02] | Bernstein, C., and Trimm, L., 2016. The impact of workplace bullying on individual wellbeing: The moderating role of coping. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 14(1), a792. |
| [03] | Bryman, A. and Bell, E., 2015. Business research methods. 4th Ed. London: Oxford. |
| [04] | Chinomona, E., Popoola, B. A. and Imuezerua, E. 2017. The influence of employee empowerment, ethical climate, organisational support and top management commitment on employee job satisfaction. A case of companies in the Gauteng Province of South Africa. Journal of Applied Business Research, 33(1), 27-42. |
| [05] | Dastmalchian, A. 1986. Industrial relations climate and grievance outcomes. Industrial Relations (45)2, 311-325. |
| [06] | Guest, D. E., 1999. Human resource management‐the workers' verdict. Human Resource Management Journal, 9(3), 5-25. |
| [07] | Harvey, D. F. and Brown, D. R., 2001. An experiential approach to organizational development. New York: Prentice Hall. |
| [08] | Hislop, J. 2004. Knowledge Management in Organisations: A critical Introduction. London: Oxford. |
| [09] | Johnston, N., Sharma, B. and Spinks, W. 2013. Organisational Climate, Service Climate and Customer Satisfaction: An Investigation of Their Relationships in Franchised Hospitality Enterprises. Journal of Social & Behavioural Research in Business, 4(2). |
| [10] | Klein, R., 2004. A social influence model of consumer participation in network- and small-group-based virtual communities. International Journal of Research in Marketing (21)3, 241-263. |
| [11] | Rankin, S. and Reason, S. 2008. Transformational Tapestry Model: A Comprehensive Approach to Transforming Campus Climate. Journal of Diversity in Higher Education, 1(4), 262-274. |
| [12] | Sackman, H., 1974. Delphi assessment: Expert opinion, forecasting, and group process Rand corp Santa Monica CA. Unpublished manual. |
| [13] | Saunders, M. N. K, Thornhill, A. and Lewis, P., 2009. Research methods for business students. 5th Ed. Essex: Pearsons. |
| [14] | Schein, E. H. 2010. Organisational Culture and Leadership. 3rd Ed. New York: Jossey-Base. |
| [15] | Schneider, B., Ehrhardt, M. G. and Macey, W. H., 2013. Organisational climate and culture. Annual Review of Psychology, 64, 361–388. |
| [16] | Schneider, B., Gonzales-Roma, V., Ostroff, C. and West, M., 2017. Organizational climate and culture. Reflections on the history of the constructs in JAP. Journal of Applied Psychology, 1-19. |
| [17] | Settles, I. H., Cortina, L. M., Malley, J., and Stewart, A. J., 2006. The climate for women in academic science: The good, the bad, and the changeable. Psychology of Women Quarterly, 30(1), 47-58. |
| [18] | Smit, P. J., Botha, T. and Vrba, M. J. 2016. Management principles. A contemporary edition for Africa. 6th Ed. Cape Town: Juta. |
| [19] | Sturges, J., Conway, N., Guest, D. and Liefooghe, A., 2005. Managing the career. London: Oxford. |
| [20] | Terre Blanche, M., Durrheim, K. and Painter, P., 1999. Research in Practice: Applied Methods for the Social Sciences. Cape Town: UCT Press. |
| [21] | Werner, A., Bagraim, J., Cunningham, P., Potgieter, T. and Viedge, C. 2016. Organisational behaviour. A contemporary South African perspective. (4th Ed.). Pretoria: Van Schaik. |
| [22] | Ziviani, J., Wilkinson, S. A., Hinchliffe, F. and Feeney, R. 2015. Mapping Allied Health Evidence-Based Practice: Providing a Basis for Organisational Realignment. Australian Health Review, 39(3). |
| [23] | Zohar, D. and Hofmann, D. H., 2012. Organisational culture and climate. The Oxford handbook of Industrial and Organisational Psychology. Oxford: University Press. |
