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Vol.2 , No. 3, Publication Date: May 13, 2015, Page: 35-51
 on Construction Project Quality Performance in Developing Countries: Study of Construction Businesses in Ghana&description=Globally, maintenance of quality is an important consideration in modern construction. This is evident by clients’ increasing use of companies’ reputations for good quality work as a basis for choosing prospective contractors. The aim of this research is to empirically examine the extent to which TQM practices are associated with Construction project quality performance (CPQP). Based on TQM framework developed from comprehensive literature review of TQM, a survey instrument was developed and used to collect data to test the impact of TQM practices on CPQP. The results of the study suggest that TQM elements are positively associated with CPQP and that, soft aspect of TQM elements has higher impact on CPQP than hard aspect of TQM elements.&picture=http://www.aascit.org/aascit/decorators/img/journal/917.jpg)
| [1] | Nongiba Alkanam Kheni, Department of Construction and Wood Technology Education, College of Technology Education, University of Education, Winneba, Kumasi, Ghana. |
| [2] | Frank Ackon, Faculty of Technical Education, University of Education, Winneba, Kumasi, Ghana. |
Globally, maintenance of quality is an important consideration in modern construction. This is evident by clients’ increasing use of companies’ reputations for good quality work as a basis for choosing prospective contractors. The aim of this research is to empirically examine the extent to which TQM practices are associated with Construction project quality performance (CPQP). Based on TQM framework developed from comprehensive literature review of TQM, a survey instrument was developed and used to collect data to test the impact of TQM practices on CPQP. The results of the study suggest that TQM elements are positively associated with CPQP and that, soft aspect of TQM elements has higher impact on CPQP than hard aspect of TQM elements.
Keywords
Total Quality Management, Project Quality Performance, Construction Companies and Ghana
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